Frequently Asked Questions
We want you to feel well informed about your decision to buy our products. Here are some of the most frequently asked questions - and answers - about our products. If you have other questions, please call us anytime at .
Mainly FedEx and Priority Courier, see Shipping for more details.
The CFIA & FDA recommend a 10 day shelf life for perishable unfrozen smoked fish products. We recommend that you refridgerate the product upon receipt and freeze any unused portions 3-4 days after you receive the product. We enclose frozen gel packs with the product when it is shipped.
Generally one weeks notice is required. To ensure delivery of products during the Christmas holiday season, orders should be placed prior to December 1st.
Yes, for order sizes of 25kg or more, a surcharge of approximately $2.00/kg may be charged depending on the clients' product request.
We do offer greeting cards with each order. It must be stated in the note section of your order if you want a card enclosed with your order and what you wish the greeting and closing to be.
Appetisers: 12-15 people
Meal: 7 people
Appetiser: 24-30 people
Meal: 14-15 people
Appetisers: 6 people
Meal: 4 people